Are you starting a restaurant business and need to structure it? If YES, here is a restaurant organizational structure and job descriptions.
The success of any business is to a larger extent dependent on the business structure of the organization and the people who occupy the available roles. Our Restaurant will work with a business structure that will give room to employees to explore their creativity, feel belonged and grow through the corporate ladder of the organization.
We will ensure that we put the right structures in place that will support the kind of growth that we have in mind while setting up the business. We will ensure that we hire people that are qualified, honest, customer centric and are ready to work to help us build a prosperous business that will benefit all the stakeholders.
As a matter of fact, profit-sharing arrangement will be made available to all our senior management staff and it will be based on their performance for a period of ten years or more. In view of that, we have decided to hire qualified and competent hands to occupy the following positions;
These are the following roles and positions that will be duly occupied before opening our business doors to the public. They include:
Our Business Structure
- Chief Executive Officer
- Chef
- Restaurant Manager
- Sales and Marketing Officer
- Waiter and Waitress
- Cashiers
- Dispatch Riders
- Security Officers
- Cleaners
Job Roles and Responsibilities
Chief Executive Officer – CEO
- Responsible for providing direction for the business
- Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
- Responsible for the day to day running of the business
- Responsible for handling high profile clients and deals
- Responsible for fixing prices and signing business deals
- Responsible for recruitment
- Responsible for payment of salaries
- Responsible for signing checks and documents on behalf of the company
- Evaluates the success of the organization
- Reports to the board
Restaurant Manager
- Responsible for managing the daily activities in the restaurant
- Ensure that the restaurant facility is in tip top shape and conducive enough to welcome customers
- Interfaces with third – party providers (vendors)
- Reports to the Chief Executive Officer
- Attends to Customers complaints and enquiries
- Prepares budget and reports for the organization
- Any other duty as assigned by the CEO
Chief Chef
- Responsible for preparing delicacies
- Make lists and budget for kitchen supplies
- Oversee the entire kitchen staff
- Responsible for training new cooks
- Makes sure that the meals being whipped up tastes really good
Sales and Marketing Officer
- Responsible for marketing the company’s products and services
- Responsible for promoting the company
- Responsible for creating marketing and sales strategies, etc.
- Represents the organization in some strategic business meetings
- Responsible for hiring and training of freelance sales reps
- Any other duty as assigned by the Chief Operating Officer / restaurant manager
Waiters / Waitress
- Promptly attends to customers in a friendly and professional manner
- Ensures that unoccupied tables are always set and ready for customers
- Pulls out chairs for customers as they arrive
- Any other duty as assigned by the Chief Operating officer / restaurant manager
Accountant / Cashier
- Receives payments on behalf of the restaurant
- Issues receipt to customers
- Prepare financial report at the end of every working week
- Handles all financial transaction on behalf of the restaurant
- Interfaces with our bankers
- Responsible for payment of tax, levies and utility bills
- Any other duty as assigned by the CEO / restaurant manager
Dispatch Rider
- Delivers customer’s orders promptly
- Deliver correspondence for the restaurant
- Runs errand for the organization
- Any other duty as assigned by the floor / line manager
Security Officers
- Ensure that the facility is secured at all time
- Control traffic and organize parking
- Give security tips to staff members from time to time
- Patrols around the building on a 24 hours basis
- Submit security reports weekly
- Any other duty as assigned by the restaurant manager
Cleaners
- Responsible for cleaning the restaurant facility at all times
- Ensure that toiletries and supplies don’t run out of stock
- Cleans both the interior and exterior of the building
- Any other duty as assigned by the restaurant manager