Do you want to start a sanitary pad production business? If YES, here is a sample sanitary napkin manufacturing business plan template & feasibility report.
It is a known fact that sanitary napkins and similar sanitary products are used in all parts of the world and those that are in the business of producing these products, are known to generate sales regularly if the business is well-managed. As a matter of fact, economic downturn hardly affects the usage of sanitary napkins because it is a commodity that plays a major role in the hygiene of female folks and the elderly.
If you are however thinking of starting your own sanitary napkin manufacturing business, then you must be ready to learn the ropes and scale through all the necessary hurdles. Of course it requires loads of research, experience and huge capital base to be able to establish a sanitary napkin manufacturing company whose products will be globally accepted.
A Sample Sanitary Napkin Manufacturing Business Plan Template
1. Industry Overview
This industry converts sanitary paper stock or wadding into sanitary paper products. These products include table napkins and tablecloths, toilet paper, paper towels, facial tissues, disposable diapers, sanitary napkins (menstrual pads) and tampons.
Some companies produce their own sanitary paper, while others purchase paper from paper mills. Final products are sold to either wholesalers for distribution or directly to buyers.
In the last half decade, sanitary napkins manufacturing businesses have experienced elevated demand especially from premium level goods, in line with increased consumer spending and the overall growth of the economy. Purchaser preferences and new product introductions have also contributed to boosted revenue and profit.
Operators flooded the industry over the period, as purchaser demand for brand-name and value-added products increased. An increasingly health-conscious customer base is becoming progressively more aware and sensitive to product.
Statistics has it that in the united states of America alone, there are about 146 registered and licensed sanitary paper products (sanitary napkins) manufacturing companie responsible for directly employing about 19,048 people and the industry rakes in a whooping sum of $12 billion annually.
The industry was projected to grow at 1.1 percent annual growth within 2015 and 2022. In the United States of America, Kimberly-Clark Corporation, The Procter & Gamble Company and Koch Industries Inc. have the lion market share of the available market in this industry.
A recent report published by IBISWorld estimates industry revenue declined at an average annual rate of 1.1 percent over the five years to 2010, largely due to growing import competition. Demand for imports has risen in recent years, unimpeded by the weak US dollar.
Developing countries in particular have ratcheted up their imports into the United States, aided by lower production costs and US companies offshoring operations to those countries. As a result, demand for domestically produced products experienced little growth.
Domestic production has also suffered, declining at an annual rate of 1.1 percent over the five years to 2010, mainly as a result of operators cutting capacity to reduce costs. Decreased production resulted in higher product prices, which helped stem the revenue decline somewhat in 2010, when annual revenue rose by 0.5 percent.
The report further shows that profitability fell during the five years to 2010, the result of growing input costs and the continued high expense of marketing. Many small players have been forced to exit the industry because of poor profitability, while the major players have taken on significant restructuring activities, costing hundreds of millions of dollars.
The total number of companies fell from 162 in 2005 to 144 in 2010, a yearly decline of 2.3%. However, operators are expected to reap the benefits of their restructuring activities in the coming years, and the Sanitary Paper Product manufacturing industry is expected to remain the most profitable of all the paper converting industries.
One of the major factors that encourage aspiring entrepreneurs to venture into sanitary napkins manufacturing business is the fact that there are readily available markets for sanitary napkins and similar sanitary products. There are stiff competitions amongst sanitary napkin manufacturing brands, but if you are able to carve a niche for yourself, it won’t be too difficult for people to accept your products.
2. Executive Summary
Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. is a licensed sanitary napkins company that will be located in an industrial area in Van Wert, Ohio.
We have been able to secure a long-term lease agreement for a facility in a strategic location with an option of long-term renewal on terms and conditions that is favorable to us. The facility has government approval for the kind of business we want to run and it is easily accessible.
We are in the industry to engage in the production of sanitary napkins (menstrual pads) and similar products such as table napkins and tablecloths, toilet paper, paper towels, facial tissues, disposable diapers, and tampons. We are also in business to make profits at the same to give our customers value for their money.
We are aware that there are several sanitary napkin manufacturing companies scattered all around the United States and Canada, which is why we spent time and resources to conduct our feasibility studies and market survey. We ensured that our facility is easy to locate and we have mapped out plans to develop a wide distribution network.
Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. will be owned by Sharon Clarkson and her immediate family members. Mrs. Sharon Clarkson who is the Chief Executive Officer of the Company is a Graduate of Microbiology and she holds a Master’s Degree in Business Management (MBA) from Stanford College.
She also has over 12 years’ experience working in related industry as a senior manager prior to starting Sharon Clarkson® Sanitary Napkins Manufacturing, Inc.
3. Our Products and Services
Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. is going to run a standard sanitary napkins manufacturing company whose products will not only be sold in Van Wert – Ohio but also throughout the United States of America and Canada.
We are in the industry to make profits and also to give our customers value for their money. We will ensure that we do all that is permitted by the law in the United States of America to accomplish our business goal and objective. These are some of the products that we will be offering;
- Manufacturing of disposable diapers, sanitary pads and tampons
- Manufacturing of facial tissues, paper towels, hand towels, toilet paper, table napkins and other tissue products
- Manufacturing of other sanitary products such as paper tablecloths
4. Our Mission and Vision Statement
- Our vision is to establish standard sanitary napkin manufacturing company whose products will not only be sold in Van Wert – Ohio, but also throughout the United States of America and Canada.
- Our mission is to establish a standard sanitary napkins manufacturing company that in our own capacity will favorably compete with leaders in the industry.
- We want to build a business that will be listed amongst the top 5 sanitary napkins brands in the United States of America and Canada
Our Business Structure
Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. is established with the aim of competing favorably with other leading brands in the industry. This is why we will ensure that we put the right structures in place that will support the kind of growth that we have in mind while setting up the business.
We will ensure that we only hire people that are qualified, honest, hardworking, customer centric and are ready to work to help us build a prosperous business that will benefit all the stake holders.
As a matter of fact, profit-sharing arrangement will be made available to all our senior management staff and it will be based on their performance for a period of twelve years or more depending how fast we meet our set target. In view of that, we have decided to hire qualified and competent hands to occupy the following positions;
- Chief Executive Officer (Owner)
- Plant Manager
- Human Resources and Admin Manager
- Merchandize Manager
- Sales and Marketing Manager
- Machine Operators
- Accountants/Cashiers
- Distribution Truck Drivers
5. Job Roles and Responsibilities
Chief Executive Officer – CEO (Owner):
- Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results
- Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
- Responsible for fixing prices and signing business deals
- Responsible for providing direction for the business
- Responsible for signing checks and documents on behalf of the company
- Evaluates the success of the organization.
Plant Manager
- Responsible for overseeing the smooth running of the production plant
- Part of the team that determines the quantity of sanitary napkins and similar products that are to be produced
- Map out strategies that will lead to efficiency amongst workers in the plant
- Responsible for training, evaluation and assessment of plant workers
- Ensures that the steady flow of both raw materials to the plant and easy flow of finished products through wholesale distributors to the market
- Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
- Serve as quality control and compliance officer
- Ensures that the plant meets the expected safety and health standard at all times.
Admin and HR Manager
- Responsible for overseeing the smooth running of HR and administrative tasks for the organization
- Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
- Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
- Defining job positions for recruitment and managing interviewing process
- Carrying out induction for new team members
- Responsible for training, evaluation and assessment of employees
- Responsible for arranging travel, meetings and appointments
- Oversee the smooth running of the daily office activities.
Merchandize Manager
- Manage vendor relations, market visits, and the ongoing education and development of the organizations’ buying teams
- Responsible for the purchase of raw materials and labeling and packaging materials.
- Responsible for planning sales, monitoring inventory, selecting the merchandise, and writing and pricing orders to vendors
Sales and Marketing Manager
- Manage external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
- Model demographic information and analyze the volumes of transactional data generated by customer purchases
- Identify, prioritize, and reach out to new partners, and business opportunities et al
- Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
- Document all customer contact and information
- Represent the company in strategic meetings
- Help increase sales and growth for the company
Accountant/Cashier
- Responsible for preparing financial reports, budgets, and financial statements for the organization
- Provides managements with financial analyses, development budgets, and accounting reports
- Responsible for financial forecasting and risks analysis.
- Performs cash management, general ledger accounting, and financial reporting
- Responsible for developing and managing financial systems and policies
- Responsible for administering payrolls
- Ensuring compliance with taxation legislation
- Handles all financial transactions for the organization
- Serves as internal auditor for the organization
Client Service Executive
- Welcomes guests and clients by greeting them in person or on the telephone; answering or directing inquiries.
- Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
- Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
- Manages administrative duties assigned by the manager in an effective and timely manner
- Consistently stays abreast of any new information on the company’s products, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients
- Receives parcels / documents for the company
- Distribute mails in the organization
- Handles any other duties as assigned by the line manager
Production Workers/Machine Operators:
- Responsible for operating equipment and machines in the production of sanitary napkins and similar products
- Handle labeling of sanitary napkins and similar products
- Assists in loading sanitary napkins and similar products into distribution trucks
Distribution Truck Drivers
- Assist in loading and unloading sanitary napkins and similar products
- Maintain a logbook of their driving activities to ensure compliance with federal regulations governing the rest and work periods for operators.
- Keep a record of vehicle inspections and make sure the truck is equipped with safety equipment
- Assist the transport and logistics manager in planning their route according to a delivery schedule.
- Local-delivery drivers may be required to sell products or services to stores and businesses on their route, obtain signatures from recipients and collect cash.
- Transport finished goods and raw materials over land to and from manufacturing plants or retail and distribution centers
- Inspect vehicles for mechanical items and safety issues and perform preventative maintenance
- Comply with truck driving rules and regulations (size, weight, route designations, parking, break periods etc.) as well as with company policies and procedures
- Collect and verify delivery instructions
- Report defects, accidents or violations
6. SWOT Analysis
We are quite aware that there are several sanitary napkin manufacturing companies in the United States of America which is why we are following the due process of establishing a business so as to compete favorable with them.
We know that if a proper SWOT analysis is conducted for our business, we will be able to position our business to maximize our strength, leverage on the opportunities that will be available to us, mitigate our risks and be equipped to confront our threats.
Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. employed the services of an expert HR and Business Analyst with bias in startup business to help us conduct a thorough SWOT analysis and to help us create a Business model that will help us achieve our business goals and objectives.
This is the summary of the SWOT analysis that was conducted for Sharon Clarkson® Sanitary Napkins Manufacturing, Inc.;
- Strength:
Part of what is going to count as positives for Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. is the vast experience of our management team, we have people on board who are highly experienced on how to grow a business from the scratch to becoming a national phenomenon.
So also, the wide varieties of sanitary napkins and similar products that we produce, our large national distribution network and of course our excellent customer service culture will definitely count as a strong strength for the business.
- Weakness:
A major weakness that may count against us is the fact that we are a new sanitary napkins manufacturing company and we don’t have the financial capacity to engage in the kind of publicity that we intend giving the business especially when big names like Kimberly-Clark Corporation, The Procter & Gamble Company and Koch Industries Inc. et al are already determining the direction of the market.
- Opportunities:
Demographic trends will continue to benefit the industry over the five years to 2024. Several major players have begun undertaking research and development initiatives to improve their selection of incontinence products and to meet growing demand from aging consumers.
As a result of that, we were able to conduct a thorough market survey and feasibility studies so as to position our business to take advantage of the existing market and also to create our own new market. We know that it is going to require hard work, and we are determined to achieve it.
- Threat:
In the coming year, industry revenue for sanitary napkin manufacturers is expected to decline. This contraction is partially due to a declining birth rate. With fewer Americans starting families, demand for industry products, such as diapers, has waned.
Volatile input costs, particularly natural gas and wood pulp, have also affected industry growth. Another threat that may likely confront us is the arrival of a new sanitary napkin manufacturing company in same location where ours is located.
7. MARKET ANALYSIS
- Market Trends
If you are conversant with the existing trend in the sanitary paper products manufacturing industry, you will quite agree that despite the fact that there are competitions in different stages of the industry, most sanitary napkin manufacturing companies are leveraging on creativity in terms of packaging and marketing to continue to stay afloat in the industry.
Another trend in this industry is the exploration of safer raw materials for the production of sanitary napkins and similar products. The truth is that people are looking for sanitary napkins that contain healthy essential materials hence the increase in demand for sanitary napkins that are produced from herbal raw materials.
8. Our Target Market
When it comes to selling sanitary napkins and similar products, there is indeed a wide range of available customers. In essence, our target market can’t be restricted to just a group of females, but all those who reside in our target market locations.
We are in business to engage in the manufacturing and wholesale distribution of sanitary napkins and similar products to the following groups of people;
- Sanitary napkins and related sanitary products retailers
- Sanitary napkins and related sanitary products wholesalers
- Beauty salons and spas
- All the females and elderly people in and around our target market location
Our Competitive Advantage
A close study of the sanitary napkins manufacturing industry reveals that the market has become much more intensely competitive over the last decade. As a matter of fact, you have to be highly creative, customer centric and proactive if you must survive in this industry.
We are aware of the stiff competition and we are prepared to compete favorably with other sanitary napkins manufacturing companies in Van Wert – Ohio and throughout the United States.
Part of what is going to count as competitive advantage for Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. is the vast experience of our management team, we have people on board who are highly experienced and understand how to grow a business from the scratch to becoming a national phenomenon.
So also, the wide varieties of sanitary napkins and similar products that we produce, our large national distribution network and of course our excellent customer service culture will definitely count as a strong strength for the business.
Lastly, our employees will be well taken care of, and their welfare package will be among the best within our category in the industry, meaning that they will be more than willing to build the business with us and help deliver our set goals and achieve all our aims and objectives.
We will also give good working conditions and commissions to freelance sales agents that we will recruit from time to time.
9. SALES AND MARKETING STRATEGY
- Sources of Income
Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. is established with the aim of maximizing profits in the sanitary paper product manufacturing industry and we are going to ensure that we do all it takes to sell a wide range of sanitary napkins and similar products to a wide range of customers.
Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. will generate income by selling the following products;
- Sanitary (napkins) pads, Diapers and tampons
- Facial tissues, paper towels, hand towels, toilet paper, table napkins and other tissue products
- Other sanitary products such as paper tablecloths
10. Sales Forecast
One thing is certain when it comes to sanitary napkins manufacturing business, if your products are well-packaged and branded and if your production plant is centrally positioned and easily accessible, you will always attract customers cum sales.
We are well positioned to take on the available market in Van Wert – Ohio and we are quite optimistic that we will meet our set target of generating enough income/profits from the first six month of operation and grow the business and our clientele base.
We have been able to examine the sanitary paper products manufacturing industry and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast.
Below is the sales projection for Sharon Clarkson® Sanitary Napkins Manufacturing, Inc., it is based on the location of our business and other factors as it relates to small and medium scale sanitary napkins manufacturing company startups in the United States;
- First Fiscal Year (FY1): $290,000
- Second Fiscal Year (FY2): $550,000
- Third Fiscal Year (FY3): $950,000
N.B: This projection was done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same products and customer care services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.
- Marketing Strategy and Sales Strategy
Before choosing a location for Sharon Clarkson® Sanitary Napkins Manufacturing, Inc., we conducted thorough market survey and feasibility studies in order for us to be able to penetrate the available market in our target locations.
We have detailed information and data that we were able to utilize to structure our business to attract the number of customers we want to attract per time and also for our products to favorable compete with other leading brands in the United States of America.
In summary, Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. will adopt the following sales and marketing approach to sell our sanitary napkins and similar products;
- Introduce our sanitary napkins and similar products brand by sending introductory letters to residents, merchants, retailers, beauty salons and spas and other stakeholders in Van Wert – Ohio
- Engage in roadshows in targeted communities from time to time to sell our products
- Advertise our products in community – based newspapers, local TV and radio stations
- List our business and products on yellow pages ads (local directories)
- Leverage on the internet to promote our sanitary napkins (menstrual pads) and similar products brands
- Engage in direct marketing and sales
- Encourage the use of Word of mouth marketing (referrals)
11. Publicity and Advertising Strategy
Despite the fact that our sanitary napkin production plant is a standard one with a wide range of sanitary products that can favorably compete with other leading brands in the industry, we will still go ahead to intensify publicity for all our products and brand.
Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. has a long – term plan of distributing our sanitary napkins and similar products in various locations around the United States of America and Canada which is why we will deliberately build our brand to be well accepted in Van Wert – Ohio before venturing out.
Here are the platforms we intend leveraging on to promote Sharon Clarkson® Sanitary Napkins Manufacturing, Inc.;
- Place adverts on both print (community – based newspapers and magazines) and electronic media platforms
- Sponsor relevant community programs
- Leverage on the internet and social media platforms like; Instagram, Facebook, Twitter, et al to promote our brand
- Install our Bill Boards on strategic locations all around major cities in the United States of America
- Engage in roadshows from time to time in targeted communities
- Distribute our fliers and handbills in target areas
- Position our Flexi Banners at strategic positions in the location where we intend getting customers to start patronizing our products.
- Ensure that our products are well branded and that all our staff members wear our customized clothes, and all our official cars and distribution vans are customized and well branded.
12. Our Pricing Strategy
We are aware of the pricing trend in the sanitary paper products manufacturing industry which is why we have decided to produce various sizes of sanitary napkins and similar products et al.
In view of that, our prices will conform to what is obtainable in the industry, but we will ensure that within the first 6 to 12 months our products are sold a little bit below the average prices in the United States of America. We have put in place business strategies that will help us run on low profits for a period of 6 months; it is a way of encouraging people to buy into our brand.
- Payment Options
The payment policy adopted by Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. is all inclusive because we are quite aware that different customers prefer different payment options as it suits them but at the same time, we will ensure that we abide by the financial rules and regulation of the United States of America.
Here are the payment options that Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. will make available to her clients;
- Payment via bank transfer
- Payment with cash
- Payment via credit cards / Point of Sale Machines (POS Machines)
- Payment via online bank transfer
- Payment via check
- Payment via mobile money transfer
- Payment via bank draft
In view of the above, we have chosen banking platforms that will enable our clients make payment for the purchase of our sanitary products without any stress on their part. Our bank account numbers will be made available on our website and promotional materials.
13. Startup Expenditure (Budget)
When it comes to starting a sanitary napkins manufacturing company, the major areas that you should look towards spending the bulk of your cash is in establishing a standard production factory, distribution trucks and of course renting or leasing a well-located facility large enough fit into the design you have in mind.
Aside from that, you are expected to pay your employees, purchase raw materials and maintain your trucks. These are the key areas where we will spend our startup capital;
- The total fee for registering the business in the United States of America – $750.
- Legal expenses for obtaining licenses and permits as well as the accounting services (software, P.O.S machines and other software) – $1,300.
- Marketing promotion expenses for the grand opening of Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. in the amount of $3,500 and as well as flyer printing (2,000 flyers at $0.04 per copy) for the total amount of – $3,580.
- The cost for hiring Business Consultant – $2,500.
- Insurance (general liability, workers’ compensation and property casualty) coverage at a total premium – $2,400.
- The cost for payment of rent for 12 months at $1.76 per square feet in the total amount of $105,600.
- The cost for construction of a standard sanitary napkins plant – $150,000.
- Other start-up expenses including stationery ($500) and phone and utility deposits ($2,500).
- Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $100,000
- The cost for Start-up inventory (raw material (essential oil) and labeling and packaging materials. et al) – $80,000
- The cost for store equipment (cash register, security, ventilation, signage) – $13,750
- The cost of purchase of distribution vans – $60,000
- The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone, Fax Machines, tables and chairs et al) – $4,000.
- The cost of launching a website – $600
- Miscellaneous – $10,000
We would need an estimate of four hundred and fifty thousand dollars ($450,000) to successfully set up our sanitary napkins production plant in Van Wert – Ohio.
Generating Funds/Startup Capital for Sharon Clarkson® Sanitary Napkins Manufacturing, Inc.
Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. is owned and financed by Sharon Clarkson and her immediate family members. They do not intend to welcome any external business partners which is why she has decided to restrict the sourcing of the startup capital to 3 major sources.
These are the areas we intend generating our startup capital;
- Generate part of the startup capital from personal savings and sell of stocks
- Source for soft loans from family members and friends
- Apply for loan from my Bank
N.B: We have been able to generate about $150,000 (Personal savings $100,000 and soft loan from family members $50,000) and we are at the final stages of obtaining a loan facility of $300,000 from our bank. All the papers and documents have been signed and submitted, the loan has been approved and any moment from now our account will be credited with the amount.
14. Sustainability and Expansion Strategy
The future of a business lies in the number of loyal customers that they have, the capacity and competence of their employees, their investment strategy and the business structure. If all of these factors are missing from a business, then it won’t be too long before the business close shop.
One of our major goals of starting Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running.
We know that one of the ways of gaining approval and winning customers over is to retail our sanitary napkins and similar products a little bit cheaper than what is obtainable in the market and we are prepared to survive on lower profit margin for a while.
Sharon Clarkson® Sanitary Napkins Manufacturing, Inc. will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and retraining of our workforce is at the top burner.
We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.
Check List/Milestone
- Business Name Availability Check: Completed
- Business Registration: Completed
- Opening of Corporate Bank Accounts: Completed
- Securing Point of Sales (POS) Machines: Completed
- Opening Mobile Money Accounts: Completed
- Opening Online Payment Platforms: Completed
- Application and Obtaining Tax Payer’s ID: In Progress
- Application for business license and permit: Completed
- Purchase of Insurance for the Business: Completed
- Leasing of facility and construction of standard sanitary napkins (menstrual pads) production plant: In Progress
- Conducting Feasibility Studies: Completed
- Generating capital from family members and friends: Completed
- Applications for Loan from the bank: In Progress
- Writing of Business Plan: Completed
- Drafting of Employee’s Handbook: Completed
- Drafting of Contract Documents and other relevant Legal Documents: In Progress
- Design of The Company’s Logo: Completed
- Printing of Packaging and Promotional Materials: In Progress
- Recruitment of employees: In Progress
- Purchase of the needed equipment and machines, distribution trucks, furniture, racks, shelves, computers, electronic appliances, office appliances and CCTV: In progress
- Creating Official Website for the Company: In Progress
- Creating Awareness for the business both online and around the community: In Progress
- Health and Safety and Fire Safety Arrangement (License): Secured
- Establishing business relationship with vendors – wholesale suppliers / merchants: In Progress.